Frequently Asked Question

Where Can I Reach To If The FAQs Didn't Have Answer That I Need?

Where can I reach to if the FAQs didn't have answer that I need?

Thank you for taking the time to visit our site. We appreciate your inquiries and comments. If your inquiry cannot be answered by the FAQs (frequently asked questions), please email us (contact.herbaworks@gmail.com) and we will be happy to assist.

Thank you for taking the time to visit our site. We appreciate your inquiries and comments. If your inquiry cannot be answered by the FAQs (frequently asked questions), please email us (contact.herbaworks@gmail.com) and we will be happy to assist.

How Do I Check On An Order I have Placed?

How do I check on an order i have placed?

For questions regarding the status of your order, you may contact our Customer Service at +60333595459 or email us. For the fastest service, please provide your order number when making inquiries.

For questions regarding the status of your order, you may contact our Customer Service at +60333595459 or email us. For the fastest service, please provide your order number when making inquiries.

Do you accept International orders?

Do you accept international order?

We’re sorry, herbaworks.com.my is currently unable to accept orders to be billed or shipped to destinations outside Malaysia. We apologize for any inconvenience.

We’re sorry, herbaworks.com.my is currently unable to accept orders to be billed or shipped to destinations outside Malaysia. We apologize for any inconvenience.

Is It Safe To Use My Credit Card?

Is it safe to use my credit card?

Yes. When you submit any personal information (name, address and credit card) during Checkout, the data is encrypted and sent over a secure connection to our Website server.

Yes. When you submit any personal information (name, address and credit card) during Checkout, the data is encrypted and sent over a secure connection to our Website server.

Does anyone else see the information That I provide to Lorraine.com.my?

Does anyone else see the information that I provide to lorraine.com.my?

We respect your privacy. The information you provide will not be given to any third party without your express consent. Read our Privacy Policy for additional information.

We respect your privacy. The information you provide will not be given to any third party without your express consent. Read our Privacy Policy for additional information.

What is your Return/exchange Policy?

What is your return/exchange policy?

We respect your privacy. The information you provide will not be given to any third party without your express consent. Read our Privacy Policy for additional information. You can find it at our website footer.

We respect your privacy. The information you provide will not be given to any third party without your express consent. Read our Privacy Policy for additional information. You can find it at our website footer.

Does Your Product Test It On Animal?

Does your product test it on animal?

We do not conduct animal testing on our products or ingredients, nor ask others to test on our behalf. We evaluate our finished products in clinical tests on volunteer panels.

We do not conduct animal testing on our products or ingredients, nor ask others to test on our behalf. We evaluate our finished products in clinical tests on volunteer panels.

Where Can I buy lorraine Product?

Where can I buy Lorraine product?

Customers can purchase Lorraine products on the website lorraine.com.my.

Customers can purchase Lorraine products on the website lorraine.com.my.

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